The following is my discussion board submission for my class this week. I found the topic and the research interesting, so I thought I'd share!
The assignment posed 3 questions to be answered.
Thanks!
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1. What are the advantages and disadvantages of virtual communication?
I think it is safe to say that most of us communicate digitally as we live in a world where social networking seems to be making a larger and larger footprint in our lives. Do you know anyone who does not own a smartphone? While communicating virtually has its advantages, there are also disadvantages to virtual communication. Some of the disadvantages include the following:
- The absence of non-verbal cues
- The inability for teachers to monitor, motivate, and assist students in real-time
- The inherent team collaboration that takes place in face-to-face settings, including mediation, motivation, and assistance (Yamat, 2013)
The above list includes some of the obvious boundaries and challenges that most of us who work or take classes remotely have faced. Even in communicating with our friends and families, we can often misread messages in text, as they lack the body language and vocal inflections that accompany face-to-face communications. While the challenges do seem to be daunting, there are also advantages to virtual communication, and I would venture to say that as technology continues to improve, these boundaries and challenges will start to fall away. Some of the advantages to virtual communication include the following:
- Students involved in virtual discussions are more thoughtful
- Anonymity makes them less inhibited and more confident
- Collaboration time can help build peer relationships
- Virtual communication transcends geographic barriers
- Students can refer back to and reflect on discussions
- Students tend to be more active and contribute more to virtual discussions (Yamat, 2013)
In addition to the list above, Jones and Green (2012) also point out that virtual collaboration can be impactful on anytime, anywhere learning. Personally, I think that being able to use virtual communication to teach our students effective communication skills is essential. We must prepare them to be successful digital citizens and give them the proper tools to function in a the global community, now and in the future. On the same token, I think we need to help them develop the skills to have confident face-to-face interactions as well. My son once commented to me, while he was a student advisor in college, that he was surprised at how many of his generation seemed to lack the ability to confidently communicate face-to-face. While many may dispute his observation, I think it holds some validity given that he was commenting on his peers, and was in a position to observe students on a regular basis.
2. What are best practices for communicating virtually?
Communicating virtually is common place in today’s world. However, establishing norms, or best practices, is essential to ensuring success in the workplace and in learning institutions. Some best practices include the following:
- Frequent communication
- Effecting meeting planning, including agendas and meeting structure
- The ability to communicate clearly
- Awareness (Walls, 2013)
While Walls’ article speaks directly to the telecommute workforce, it resonated with me. I have been a remote worker for 5 years now and I have experienced some of the difficulties of communicating with a remote team based across the country. I agree with her best practices of establishing frequent meetings, even if it is for 5 minutes just to touch base. Virtual communication can make it difficult to build or form strong relationships, unless you are committed to establishing and maintaining frequent contact—especially via skype or video conferences.
3. What are some examples of tools that could be used and professional development that could be set up to collaborate online?
There are so many tools available to help break down the barriers of online communication. Personally, I prefer video conferences—either via webex, Skype, Google Hangouts, Zoom, etc. These video conferences allow that face-to-face meeting where you can read body language, hear voice inflections, and get that ‘almost there’ experience. Other ways to collaborate online include blogs, wikis, Google Groups, Google Hangouts, closed Facebook Groups, webinars (group or one-on-one) etc. Professional development can be conducted synchronously through webinars or similar video conferencing. Professional development can be conducted asynchronously through blogs, Google Group and Google Hangout discussions, wikis, and so forth. I would daresay that there are several people—both in the education and corporate world—who receive their professional development opportunities online. My previous company even used an LMS to provide PD modules and discussion boards. This post has really made me reflect and I believe now more than ever that it really is not so much about the virtual communication tools, or even the best practices we put in place, but more about affecting cultural change—in an institution of learning or business.
References
Jones, S. A., & Green, L. S. (2012). Transforming collaboration student learning--anytime, anywhere. Teacher Librarian,40(2), 26-31. Retrieved from https://www.ebscohost.com/
Walls, P. (2013, June 13, 2013). Best practices for virtual communication and meetings [Blog post]. Retrieved from http://blog.ecornell.com/best-practices-for-virtual-communication-and-meetings/
Yamat, H. (2013). Voicing on virtual and face to face discussion. The Turkish Online Journal of Educational Technology,12(2), 372-375. Retrieved from https://www.ebscohost.com/